Menu
My Bag

Your bag is currently empty.

Complaints

How to lodge a complaint with us:

Clarification of any matter connected to your attendance at a course may be obtained over the telephone, however if you wish to make a formal complaint our Complaints Handling Procedure requires the complaint to be lodged to us in writing.

We can accept a written complaint in a letter or email. We will acknowledge receipt of your complaint by return email or letter within 48 hours of it being received by us.

You can send your complaint to us either by:

To assist us to resolve your complaint please include with your letter or email:

We will ensure the investigation of any complaint received by us remains confidential as far as any process of investigation of the complaint permits.

Complaints will be managed by us in accordance with our Complaints Handling Procedure, a copy of which is available from us upon receipt of your written request.

Your Course Trainer will explain our Complaints Handling Procedure to all course participants prior to the commencement of session 1 of your course.

B Connected.

The Big B Safety Network is a great way to stay connected to ongoing professional learning, updates, webinars and Big B safety events. Our webinar series is presented quarterly and is complimentary to network members.

See Our 2024 Courses ....

Click Here

Subscribe to our Newsletter

And keep us with all the news on minimising the risk of workplace injuries!

B Safe, B Trained, Be Coached...

Testimonials

What People Say

Coaching

I highly recommend coaching to anyone who wants to be energised, revitalised and just plain happier. Brian is fantastic. Thank you so much.

Male Placeholder - Big B Ballarat

Barry

Health and Safety Courses

I learnt a lot about duty holders and the powers of health and safety reps, it was great fun.

Avatar Placeholder

Michelle

Health and Safety Courses

The delivery of information was flexible and fluent, Brian has great knowledge I have learnt a lot.

Avatar Placeholder

Kaitlyn

Coaching

When we started, I wanted to figure out nothing less than my purpose in life. What I got was unexpected, at times difficult and absolutely delightful.

Avatar Placeholder

Belinda

Coaching

It is true to say that before commencing my coaching program with Big B, I was in a rut.

Avatar Placeholder

Belinda

Coaching

The series wasn’t what I was expecting, but it definitely delivered what I needed. Brian did not bring his agenda along at all, all the twists and changes came from me, but he made it possible.

Male Placeholder - Big B Ballarat

James